Safe & Reliable

Upstate New York's Trusted Healthcare Transportation Solution

Get to Your Next Appointment

Upstate New York's Trusted Healthcare Transportation Solution

Non-emergency medical transportation

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Helpful Resources

We'll help you understand how to use medical transportation.

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Contact us, we're ready to help you get where you're going.

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About Us

We'll get you there safely.

Suburban Transportation - You've seen our vehicles, we're Upstate New York's trusted non-emergency medical transportation provider. We're dedicated to helping you get where you're going. Not sure if you can get a ride? Give us a call, we'll help you with resources to find out the best options for you.


Our services

Non-Emergency Transportation

From doctor's appointments to everyday errands, Suburban is transportation you can trust. We have a complete fleet of fully equipped up-to-date vehicles with chair lifts, comfortable seating and more. We take care of passengers of all ages - don't hesitate, book today.

Medical Appointments

Non-emergency medical transportation to appointments.

Reoccurring Services

Schedule transportation to the next few health appointments.

School Transportation

Transportation for students with special needs.

Mental Health Visits

Safe, reliable transportation to your mental health appointments.

Dialysis Appointments

Get transportation to your dialysis appointments.

Hospital Discharges

Ready to leave the hospital and head home?

One-Day Surgeries

Single-day surgeries that require you to get transportation home.

Adult Day Services

We can transport to & from adult day programs.

View all of our services here.

Reach out, and we’ll schedule your next ride.

Our team is on-call waiting for your message 7 days a week from 5 am until 9 pm. Have your medical information available, we may need it to book your ride. If you need a ride within 24 hours, please call 315-437-0058.


Have questions? We're the resource you can trust.

Non-emergency medical transportation is a great option for individuals that need assistance getting to health-related appointments. Some of the most common situations where people use non-emergency medical transportations include:

  • No available vehicle
  • Unable to operate a vehicle
  • Driver's license suspension
  • Side-effects of medication
  • Recommendation by a doctor
  • Bad weather situation

Depending on your insurance type and company, you may have access to non-emergency medical transportation services. The covered services may vary from company to company, but typically an insurance will offer services for the following medical visits:

  • Treatments
  • Dentist
  • Screening and Labs
  • Doctor's Appointments
  • Therapy Sessions
  • Physicals & Preventative Visits

The best way to find out if your insurance company will help you with non-emergency medical transportation is to call them. We've put together a few of the local CNY providers that have policies regarding transportation services. If you or the person you are helping has an insurance company that isn't listed here, give them a call or reach out to us and we'll help you contact them.

Insurance companies can help, but they don't always have all the information that you may need. In other scenarios they may not cover the service that you need. In those cases, you might want to talk to someone else who has information. Here are some companies that you can call for support.

OUR Fleet

A Complete Solution

Our experienced and courteous customer service representatives will assist you. We can accommodate: Mental Condition Assistance, Van or Private Vehicle, Post Treatment Accommodations, Recumbent Position Assistance, Wheelchair Lift, & Transport Walker or Crutch Assistance.

Fully Equipped Vehicles
Certified Drivers
Clean, Well-Maintained Vehicles

Recent Customer Stories

Mary V. - Suburban Passenger

Mary V.

Suburban Client

Dave T. - Suburban Passenger

Dave T.

Suburban Client

special needs school transportation

Frankie B.

Suburban Client


We Know Upstate New York


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