From doctor's appointments to everyday errands, Suburban is transportation you can trust. We have a complete fleet of fully equipped up-to-date vehicles with chair lifts, comfortable seating and more. We take care of passengers of all ages - don't hesitate, book today.
About Us
We'll get you there safely.
Suburban Transportation - You've seen our vehicles, we're Upstate New York's trusted non-emergency medical transportation provider. We're dedicated to helping you get where you're going. Not sure if you can get a ride? Give us a call, we'll help you with resources to find out the best options for you.
New Booking System
We're nearly finished building our state of the art booking system. In the meantime, fill out the form below or give us a call at 518-446-1000.
SCHEDULE
Reach out, and we'll schedule your next ride.
Our team is on-call waiting for your message 7 days a week from 5 am until 9 pm. Have your medical information available, we may need it to book your ride. If you need a ride within 24 hours, please call 518-446-1000.
FAQ
Have questions? We're the resource you can trust.
Non-emergency medical transportation is a great option for individuals that need assistance getting to health-related appointments. Some of the most common situations where people use non-emergency medical transportations include:
- No available vehicle
- Unable to operate a vehicle
- Driver's license suspension
- Side-effects of medication
- Recommendation by a doctor
- Bad weather situation
Depending on your insurance type and company, you may have access to non-emergency medical transportation services. The covered services may vary from company to company, but typically an insurance will offer services for the following medical visits:
- Treatments
- Dentist
- Screening and Labs
- Doctor's Appointments
- Therapy Sessions
- Physicals & Preventative Visits
The best way to find out if your insurance company will help you with non-emergency medical transportation is to call them. We've put together a few of the local CNY providers that have policies regarding transportation services. If you or the person you are helping has an insurance company that isn't listed here, give them a call or reach out to us and we'll help you contact them.
Insurance companies can help, but they don't always have all the information that you may need. In other scenarios they may not cover the service that you need. In those cases, you might want to talk to someone else who has information. Here are some companies that you can call for support.
OUR Fleet
A Complete Solution
Our experienced and courteous customer service representatives will assist you. We can accommodate: Mental Condition Assistance, Van or Private Vehicle, Post Treatment Accommodations, Recumbent Position Assistance, Wheelchair Lift, & Transport Walker or Crutch Assistance.
Fully Equipped Vehicles
Certified Drivers
Clean, Well-Maintained Vehicles
SAFE & RELIABLE
Recent Customer Stories
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