Start your booking, give us a call at (315) 437-0058
Suburban Transportation - You've seen our vehicles, we're Upstate New York's trusted non-emergency medical transportation provider. We're dedicated to helping you get where you're going. Not sure if you can get a ride? Give us a call, we'll help you with resources to find out the best options for you.
From doctor's appointments to everyday errands, Suburban is transportation you can trust. We have a complete fleet of fully equipped up-to-date vehicles with chair lifts, comfortable seating and more. We take care of passengers of all ages - don't hesitate, book today.
Non-emergency medical transportation to appointments.
Schedule transportation to the next few health appointments.
Transportation for students with special needs.
Safe, reliable transportation to your mental health appointments.
Get transportation to your dialysis appointments.
Ready to leave the hospital and head home?
Single-day surgeries that require you to get transportation home.
We can transport to & from adult day programs.
View all of our services here.
Our team is on-call waiting for your message 7 days a week from 5 am until 9 pm. Have your medical information available, we may need it to book your ride. If you need a ride within 24 hours, please call 315-437-0058.
Non-emergency medical transportation is a great option for individuals that need assistance getting to health-related appointments. Some of the most common situations where people use non-emergency medical transportations include:
Depending on your insurance type and company, you may have access to non-emergency medical transportation services. The covered services may vary from company to company, but typically an insurance will offer services for the following medical visits:
The best way to find out if your insurance company will help you with non-emergency medical transportation is to call them. We've put together a few of the local CNY providers that have policies regarding transportation services. If you or the person you are helping has an insurance company that isn't listed here, give them a call or reach out to us and we'll help you contact them.
Insurance companies can help, but they don't always have all the information that you may need. In other scenarios they may not cover the service that you need. In those cases, you might want to talk to someone else who has information. Here are some companies that you can call for support.
Our experienced and courteous customer service representatives will assist you. We can accommodate: Mental Condition Assistance, Van or Private Vehicle, Post Treatment Accommodations, Recumbent Position Assistance, Wheelchair Lift, & Transport Walker or Crutch Assistance.